Peer Specialist II

Division:  Youth Famil and Community Services

Department:  CCSI

Hours: 19 hours a week Flexible

Application Deadline:   January 30, 2019




  1. High school diploma or GED
  2. Direct personal experience as a recipient of Mental Health Services



  1. Ability to be assertive on behalf of individuals
  2. Good oral and communication skills
  3. Ability to use negotiating and mediation techniques to resolve issues
  4. Able to represent a broad variety of individuals views in order to advocate on behalf of individuals
  5. Familiar with computers
  6. Ability to work in groups of consumers in planning activities and operations
  7. Ability to establish positive rapport with peers
  8. The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.
  9. Ability to legally operate a vehicle in NY State


  1. Support individuals participation in planning and/or delivery of mental health services
  2. Provide information to providers regarding mental health support needs
  3. Act as liaison to the CNYRO Recipient Affairs Specialist
  4. Be available to assist in resolving service complaints and assist individuals in using existing grievance/complaint mechanisms
  5. Be able to assist individuals who require advocacy in developing appropriate discharge and treatment plans
  6. Assist with the day to day program operations
  7. Assist individuals in decision and planning for activities
  8. Provide training to individuals in relation to individual rights and community self-help/natural network resources
  9. Participate in training to develop advocacy and negotiating skills
  10. Represent individuals in providing formal testimony regarding program/policy impact
  11. Assist community mental health agency’s  in desiring to improve consumer satisfaction with services
  12. Participate in all required training
  13. Represent the Agency and program in the community and with other service providers
  14. Regular and substantial contact with individuals receiving support
  15. Perform other related tasks as directed by supervisor

Parent Partner Duties

  1. Assist referral sources and families in setting up a CCSI wraparound
  2. Assist the families with a strength based assessment
  3. Participate in and invite participants to the wraparound
  4. Advocate for the family.
  5. Document the interactions with families and service providers
  6. Provide follow-up support to families
  7. Participate in the planning and running of the CCSI Parent Support Group
  8. Teach parents to advocate for services
  9. Empower parents to be the decision makers in their child’s life
  10. Accompany parents to meetings and appointments when necessary
  11. Provide monthly statistics of work with families to CCSI Coordinator
  12. Attend Tier II meetings and other community meetings as requested by the Coordinator
  13. Collaborate with CCSI Coordinator in program development
  14. Work collaboratively with CCSI staff
  15. Assist in programmatic outreach and community education
  16. Maintain confidentiality of clients
  17. Attend all required supervision, meetings, and trainings
  18. Other related work as assigned