Youth and Family
This Community Residence provides 24/7 support for adolescent males (13-18) with serious emotional challenges who need an intensive, structured, safe environment outside their home. Licensed by the New York State Office of Mental Health, the residence offers clinical and therapeutic services, daily living skills training, educational and vocational support, recreational activities, and family guidance. Youth receive help managing symptoms,
building coping skills, and preparing for a successful transition to home, foster care, or less restrictive settings. (607) 729-9166
Care Management helps youth and families get the support they need to succeed. A dedicated care manager serves as the central contact, coordinating with doctors, mental health providers, schools, social services, and other supports to make sure every need is met. Services include connecting families to healthcare, mental health treatment, social programs, education, housing, vocational support, and financial assistance. Care managers help families navigate complex systems, prevent overlap in services, and create a coordinated plan that keeps children safe, healthy, and supported.
Referrals are made through Children's Health Home of Upstate New York: https://www.childrenshealthhome.com/make-a-referral/
For more information about the program, please contact the Youth, Family, and Community Services Division (607) 729-9166
CFTSS provides support for children under 21 and their families to address mental health needs early and keep children safely at home and in the community. Services include therapy, psycho-social rehabilitation, and peer support for both youth and families. Support can be provided at home, school, or in the community, helping to prevent hospital stays or out-of-home placements. Children and youth must be on Medicaid to participate, and referrals can be made by parents, caregivers, teachers, or service providers. (607) 729-9166.
FPSS supports families raising children who face challenges at home, school, in placement, or in the community. At the heart of this service is the Family Peer Advocate (FPA), a parent who has personally experienced raising a child with mental health needs, disabilities, or involvement in the juvenile justice system. They’ve walked the walk and can truly relate to the struggles families face. Working closely with an FPA, parents receive guidance, encouragement, and practical support tailored to their needs. FPSS helps families build confidence, develop everyday skills, connect with helpful resources, and navigate transitions, all while fostering stronger family relationships and giving children the best chance to succeed. Referrals are made through Broome County SPOA. (607) 729-9166.
Functional Family Therapy (FFT) provides in-home or office-based family counseling for children ages 11 to 17 and their families. The program works with families whose children are at risk of placement or involvement with the juvenile justice system, offering weekly sessions tailored to each family’s needs. In collaboration with Broome County DSS, FFT focuses on strengthening family relationships, improving communication, and building problem-solving skills to help youth stay safely at home and succeed in their communities. (607) 729-9166.
Gateway is a free, confidential program offering short-term counseling and parenting classes for Broome County youth. Through group programs on topics like anger management, self-esteem, social skills, and parenting, youth get the tools and support they need to grow and succeed. The program is open to all Broome County youth ages 8–21. (607) 729-9166
Provides intensive case management services to youth (and their family) currently involved with DSS or Probation due to PINS/JD behaviors. Services work to: prevent initial placement, re-placement or decrease the length of stay in placement for a quicker return home; reduce court involvement; improve family functioning (supervision, structure, relationships, conflict resolution); improve school attendance and performance; and to increase families' supports. Youth and their family work with an Intensive Family Worker for up to 18 months. They will recieve an array of services including: integration back to their home and community; Intensive In-Home coaching; Parent Support and Education; Skill Building; Crisis Response; Monitoring and Advocacy; Coordination of services and referrals to additional services as needed.
SHINE is able to work with clients (and their parents) while they are in placement, including making visits to and coordinating with placement facilities, and can assist with preparing/planning for discharge and the transition home.
Eligibility: Referrals come from DSS or Probation
Contact: (607) 729-9166
TTLP provides a safe, supportive home for runaway or homeless youth ages 16 to 21. The program helps young people build life skills, gain confidence, and prepare for independence through case management, education and career planning, counseling, and recreational activities. Participants learn essential skills for self-sufficient living, including decision-making, money management, and independent living. TTLP is free, and all youth apply for temporary assistance through DSS. Eligible youth include males and females, including pregnant and parenting youth, who meet the HUD definition of homelessness.
Contact: (607) 729-9166
Payment: No fee for our program. We are grant-funded. All youth apply for DSS temporary assistance.
Support Services Provided: Vocational, academic, independent living skills, counseling, job stipend program, parenting services
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