CATHOLIC CHARITIES OF BROOME COUNTY

Peer Specialist – Level 2

GRADE 6                                                                               FLSA (Non-Exempt)

I.         QUALIFICATIONS:

Education/Experience

1.               High school diploma or GED

2.               Direct personal experience as a recipient of Mental Health Services

Skills

1.               Ability to be assertive on behalf of individuals

2.               Good oral and communication skills

3.               Ability to use negotiating and mediation techniques to resolve issues

4.               Able to represent a broad variety of individuals views in order to advocate on behalf of individuals

5.               Familiar with computers

6.               Ability to work in groups of consumers in planning activities and operations

7.               Ability to establish positive rapport with peers

8.               The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.

9.               Ability to legally operate a vehicle in NY State

II.        RESPONSIBLE TO: Supervisor

III.      MAJOR FUNCTIONS:

1.               Support individuals participation in planning and/or delivery of mental health services

2.               Provide information to providers regarding mental health support needs

3.               Act as liaison to the CNYRO Recipient Affairs Specialist

4.               Be available to assist in resolving service complaints and assist individuals in using existing grievance/complaint mechanisms

5.               Be able to assist individuals who require advocacy in developing appropriate discharge and treatment plans

6.               Assist with the day to day program operations

7.               Assist individuals in decision and planning for activities

8.               Provide training to individuals in relation to individual rights and community self-help/natural network resources

9.               Participate in training to develop advocacy and negotiating skills

10.            Represent individuals in providing formal testimony regarding program/policy impact

11.            Assist community mental health agency’s  in desiring to improve consumer satisfaction with services

12.            Participate in all required training

13.            Represent the Agency and program in the community and with other service providers

14.            Regular and substantial contact with individuals receiving support

15.            Perform other related tasks as directed by supervisor

In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures the duties and responsibilities of this position include but are not limited to the above.

Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.