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Supervisor Level 2 - Adult Care Management


Supervisor – Level 2 – Adult Care Management

GRADE   9+         FLSA (Non-Exempt) - $23.10-$26.00/hr.



1.               Bachelor’s degree in Human Services field preferred

2.               Associates degree in Human Services field required

3.               Two years’ experience working in human service field 

4.               Some supervisory experience required


1.         Good problem solving skills

2.         Ability to communicate effectively

3.         Good leadership and team-building skills

4.         Ability to assign and delegate tasks

5.               Familiar with computer programs (e.g. Word, Excel)

6.               The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.

7.               Ability to legally operate a vehicle in NY State

II.        RESPONSIBLE TO: Manager


1.               Understand and implement all agency and program policies and procedures

2.               Maintain compliance with program quality improvement plan

3.               Submit required reports and statistical information in a thorough and timely manner

4.               Monitor, evaluate and provide direction to staff

5.               Assure that all staff training requirements are met

6.               Assign staff and maintain adequate staff coverage to meet client/program needs

7.               Convene periodic staff meetings and submit minutes to Manager

8.               Keep Program Manager informed of all pertinent program information

9.               Assure plans are written and implemented according to program procedure and incorporates person centered elements

10.            Monitor that incidents are properly reported and documented per regulation

11.            Understand and monitor client eligibility for benefits and entitlements

12.            Assure that staff appropriately record all individual contacts and interventions according to program standards

13.            Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior

14.            Assure referrals are processed in a timely manner

15.            Coordinate and document admission and discharges

16.            Monitor expenditures and program accounts

17.            Maintain inventory of furnishings and program supplies

18.            Represent agency and program in the community and with other service providers

19.            Establish and maintain relationships with individuals receiving services

20.            Monitor and advocate for individual rights as needed

21.            Regular and substantial contact with individuals receiving services

22.            Participate in and successfully complete all required staff training and development activities

23.            Maintain regular and substantial contact with individuals receiving services

24.            Perform other job related activities as directed by Manager


In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above.


Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.